Terms and Conditions

Profusions Virtual Wellness Center – Terms and Conditions of Use

Effective Date: September 1, 2025

Last Updated: September 1, 2025

By using our Applications you are agreeing to these Terms. Please read them carefully.

Welcome to the Profusions Virtual Wellness Center web and mobile experience. These Terms and Conditions (the “Terms”) apply to all websites, platforms, and software applications (including mobile apps) operated by Profusions Virtual Wellness Center (“Profusions,” “we,” “our,” or “us”) that link to these Terms (collectively, the “Applications”).

By accessing or using our Applications, you agree to be bound by these Terms, our [Privacy Policy], and our [HIPAA Notice of Privacy Practices (NPP)], which are incorporated herein by reference. Please read them carefully.

We may update these Terms at any time by posting a revised version to the Applications. The “Last Updated” date at the top reflects the most recent changes. Your continued use of the Applications constitutes acceptance of any modifications.

Use of Applications

The Applications are provided for informational, administrative, and healthcare service coordination purposes. By using our Applications, you agree to:

Use them only for lawful purposes and in compliance with these Terms.
Provide accurate and complete information when registering, scheduling, or communicating with Profusions.
Not attempt to copy, modify, reverse-engineer, scrape, or otherwise misuse the Applications

You acknowledge that the Applications and their content are owned by Profusions or its licensors and are protected by intellectual property laws. You receive a limited, non-transferable license to use the Applications for personal, non-commercial purposes only.

Healthcare Information Disclaimer

The health-related content available on our Applications is provided for general educational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the guidance of your licensed provider with any questions regarding your health.

For secure communications about your specific medical care, please use your designated patient account, telehealth portal, or contact your provider directly.

Privacy, HIPAA, and Data Use

We are committed to protecting your privacy. Please review our:

[Privacy Policy] for details on how we collect, use, and safeguard personal information (including cookies, session data, and marketing preferences).
[HIPAA Notice of Privacy Practices (NPP)] for details on how we handle, use, and disclose Protected Health Information (PHI) in compliance with HIPAA.

By using our Applications, you consent to the collection and processing of your information as described in these documents

Session Data & Tracking

By using our Applications, you consent to the use of cookies and session-tracking technologies to monitor user experience and performance. Session data may be shared with vendors as outlined in our Privacy Policy.

Live Chat / AI Chatbot

Profusions may provide automated chat support (“Live Chat”) using artificial intelligence (AI). By using Live Chat, you acknowledge that responses:

Are general in nature, may not reflect the most current medical knowledge, and are not medical advice.
May be recorded and used in accordance with our Privacy Policy.
May not always be secure. By engaging with Live Chat, you accept this risk.

For medical-specific inquiries, always use your secure account or speak directly with a licensed Profusions provider

Limitation of Liability

To the fullest extent permitted by law:

Profusions shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Applications.
This includes damages for loss of profits, data, goodwill, or other intangible losses, even if we were advised of the possibility.

Some jurisdictions do not allow exclusion of certain warranties or limitations of liability; in such cases, Profusions’ liability shall be limited to the maximum extent permitted by law.

Products, Services, and Availability

Profusions provides virtual healthcare and wellness services, including but not limited to bioidentical hormone replacement therapy (BHRT), TRT, HRT, weight loss therapies, peptide treatments, and sexual health support. Availability of services may vary by jurisdiction, clinical eligibility, and regulatory requirements. Nothing on the Applications should be construed as a solicitation or guarantee of availability. To confirm services available in your area, please contact us directly.

Intellectual Property

The Profusions name, logo, marks, and all related intellectual property are owned by Profusions Virtual Wellness Center or its licensors. You may not use our marks, logos, or content without prior written consent.

Termination

Profusions may suspend or terminate your access to the Applications if you violate these Terms. Termination may result in the deletion of stored information, subject to retention required under HIPAA and applicable law.

Forward-Looking Statements

Certain content on the Applications may include forward-looking statements about services, outcomes, or performance. These are subject to risks and uncertainties and should not be considered guarantees of future results.

Apple / Mobile Application Terms

If you access our Applications through Apple iOS or other third-party platforms, additional terms and limitations apply per their respective agreements. Apple is not responsible for the Applications, nor does it provide warranties or support.

Governing Law

These Terms are governed by the laws of the State of Arizona and applicable U.S. federal laws, including HIPAA. Any disputes shall be resolved in state or federal courts located in Arizona.

If you have questions about these Terms, please contact us at:

admin@myprofusions.com
AZ PROFUSIONS LLC, 9224 W JOHN CABOT RD, PEORIA, AZ 85382